FAQ

How can we work together?
Fill out the form on RnBae.com/Agency and let us know what you need.

I just bought a service. Now what?
Within 24-hours, you will be contacted by a member of our team via email.

I just really want you to listen to my music for feedback!?

We got you, just book a consultation. We'll chat for an hour about your music, best practices for social media/ digital promotion and give you a sheet to reference after our chat.

I want to premiere my song/ video on your platform.
Wow, that's special. Shoot us an email at work(at)rnbae.com

Shipping?
Please allow 3-5 days processing time for each order. Items are ready to ship unless stated otherwise. All orders shipped are mailed USPS.

Returns?
RnBae Collective does not offer a refund policy on worn t-shirts, caps, panties, or jewelry pieces. Items must remain unsoiled, unworn, unwashed and with tags still intact, including packaging for a store credit or exchange only within 7 business days from the date of purchase. If your product has a manufacture defect, please contact work(at)rnbae.com.